The opportunity
As the Head of Engineering Operations, you will be a key leadership partner to the CTO and the engineering leadership team, owning the operational backbone of our global R&D organization. In this role, you will serve as a critical bridge to other cross-functional groups, driving…
What you'll do
Translate overarching company strategy into actionable engineering and: operating plans in close collaboration with cross-functional partners.
Design and build lightweight operating models, frameworks, and processes to: optimize engineering execution and delivery, integrating evolving AI agentic engineering workflows.
Hire, mentor, and lead a high-performing, global team of engineering: operations professionals and Technical Program Managers to steer complex horizontal programs.
Oversee financial and resource governance, including budget management,: program spend, headcount strategy, and vendor/tooling allocations across public cloud and LLMs.
Define and own the engineering metrics program (KPIs covering delivery,: quality, reliability, efficiency, and capacity) to deliver data-driven insights to leadership.
Serve as a trusted proxy and connective tissue for the CTO and R&D: leadership, driving clear engineering communication strategies, roadmap reviews, QBRs, and all-hands forums.
What they're looking for
- Cultivate engineering enablement by overseeing robust onboarding programs,: learning initiatives, and knowledge-sharing opportunities.
- Demonstrates curiosity about AI tools and emerging technologies, with a: willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
- Bring 8+ years of experience in engineering operations, technical program: management, chief-of-staff, or strategy & operations roles, ideally supporting a large software engineering organization.
- Possess a proven track record of driving complex, cross-functional: initiatives to successful completion within a fast-paced environment.
