The opportunity
At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.
What you'll do
Oversee end-to-end delivery of enterprise supply chain visibility: implementations from contract signature through hypercare transition, serving as the single point of accountability for project success
Develop and maintain comprehensive program plans including detailed project: schedules, resource allocation plans, budget forecasts, risk registers, and milestone tracking across multiple concurrent implementations
Manage project budgets ranging from $150K to $1M+, tracking burn rates,: forecasting resource needs, managing scope changes, and ensuring delivery within approved financial parameters
Lead formal governance including executive steering committees, weekly status: reviews, monthly business reviews, and quarterly program assessments with C-suite stakeholders
Coordinate cross-functional delivery teams including Customer Implementation: Engineers, Solution Architects, Carrier Operations Specialists, and third-party integration partners across multiple time zones
Establish and monitor project KPIs including schedule adherence, budget: variance, scope change velocity, customer satisfaction scores, and post-implementation value realization metrics
What they're looking for
- Identify, assess, and mitigate project risks including technical integration: challenges, resource constraints, stakeholder alignment issues, and external dependencies
- Manage change control processes including scope assessment, impact analysis,: stakeholder approval, and contract amendment coordination
- Drive adoption of FourKites' standard implementation methodology while: adapting approaches to customer-specific needs and organizational constraints
- Serve as primary point of contact for customer executive sponsors, IT: leadership, procurement teams, and operations managers, facilitating all major project ceremonies including kickoffs, design workshops, UAT sessions, go-live planning, and post-implementation reviews
