Sr. Technical Program Manager, Professional ServicesNew

Databricks
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The opportunity

As a Staff Project Manager, you are instrumental in advancing our Professional Services team's mission, which is dedicated to accelerating and de-risking our customers' outcomes by ensuring the success of every project we undertake. Your role is pivotal in not only achieving…

What you'll do

  • You will take ownership of all commercial delivery of services from a project: administration and director perspective across numerous projects, ranging from a single individual for 2-3 weeks to 6-month engagements of multi-person teams

  • Serve as a trusted advisor to senior customer stakeholders, driving clarity,: alignment, and confidence through all stages of delivery

  • Shape the success of engagements by proactively managing risks, aligning: cross-functional teams, and ensuring customer outcomes are met or exceeded

  • Ensure accurate reporting on projects and keep all relevant parties: up-to-date with project activity and success

  • Drive growth in key accounts by identifying expansion opportunities,: influencing future roadmaps, and enabling continued adoption of the Databricks platform

  • Contribute to the evolution of delivery best practices within the: Professional Services team and mentor junior team members to build future leaders

What they're looking for

  • Proven experience leading complex, enterprise-scale data or AI/ML projects in: a fast-paced customer-facing environment
  • Extensive experience successfully managing and overseeing projects with teams: of up to 5 people, with contract values in excess of $0.5 million
  • Ability to engage, influence, and build trust with senior executive: stakeholders on the customer side, including CxOs
  • Strong understanding of cloud platforms (AWS, Azure, GCP) and familiarity: with data lakehouse architecture or modern data platforms