The opportunity
The Global Sales Enablement team helps Stripe’s sales teams develop the knowledge and skills to support our users effectively. We build onboarding and ongoing learning experiences covering Stripe’s products, sales processes and tools, sales skills, and business knowledge.
What you'll do
Design and develop e-learning modules, blended learning resources, and: performance support tools aligned with defined learning objectives
Use authoring, visual design, and approved artificial intelligence tools to: create and update instructional content
Partner with product marketing, operations, and other subject matter experts: to gather information and validate content accuracy
Apply instructional design and user experience principles to create clear, practical learning experiences
Assess learning needs with stakeholders and translate capability gaps into focused content and activities
Use learner feedback and learning activity data to evaluate content effectiveness and make improvements
What they're looking for
- + years of experience in instructional design, sales enablement, or a related: learning-content development role, applying instructional design principles and established frameworks
- Experience using e-learning authoring tools, such as Articulate Rise or: comparable software, to build structured learning experiences
- Ability to explain complex information through clear writing, visual design, and learning activities
- Experience collaborating with subject matter experts to learn unfamiliar: products or processes and develop accurate content
- Experience managing content-development tasks and deadlines, incorporating: feedback, and using learning data to improve materials
- Experience developing learning content for sales or other customer-facing teams
- Familiarity with sales processes and methodologies
- Experience using large language models to support learning-content development
