The opportunity
We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers.
What you'll do
Own end-to-end delivery of integrations, from technical review through testing and go-live.
Configure, validate, and troubleshoot integrations using APIs, EDI, and flat-file connections.
Investigate complex data, mapping, and tracking issues; identify root causes and drive durable fixes.
Manage multiple integrations and support tickets in parallel while meeting SLA expectations.
Ensure integrations meet quality, performance, and data standards before production release.
Actively manage your queue, prioritizing work based on customer impact, urgency, and business value.
What they're looking for
- Document solutions, edge cases, and best practices to reduce repeat issues and improve onboarding.
- Work closely with Product, Engineering, Customer Success, Support, and Sales to unblock delivery.
- Translate technical constraints into clear recommendations and trade-offs for non-technical stakeholders.
- Support strategic customers and deals by ensuring integration readiness and realistic timelines.
