The opportunity
🚀 We’re on a mission to make money work for everyone.
What you'll do
You’ll help run and continuously improve the systems we use to quality assure: Monzo’s localised product experiences.
You’ll work closely with our in-language Editors and Testers, Product and: Engineering teams, and other localisation partners to make sure translated experiences can be reviewed effectively in the live product.
Rather than being responsible for making linguistic decisions in every: language, you’ll help create the structure and support that enables our language specialists to do their best work – removing testing friction, providing context, improving coverage and making sure issues reach the right teams quickly.
As Monzo expands into new markets, you’ll help make our QA processes reusable: and scalable so we don’t need to start from scratch for every language.
Running and maintaining our localisation QA processes, including coverage: tracking, journey inventories, priorities, QA checks, severity levels and reporting.
Working closely with in-language Editors and Testers to help them review: localised experiences efficiently and consistently.
What they're looking for
- Creating and maintaining reusable test cases, playbooks, test recipes,: deeplinks and other resources that make complex product journeys easier to review.
- Acting as a point of contact when localisation reviewers are blocked,: investigating issues and working with the relevant Product or Engineering teams to get testing moving again.
- Supporting teams developing new features by helping them understand what: localisation QA may be needed, where translated content appears and which journeys or edge cases should be reviewed.
- Triaging localisation bugs and feedback, identifying duplicates and routing: issues to the right place – whether that’s our translation tooling, Product or Engineering teams.
