The opportunity
The global ABP Team acts as a critical platform that enables and improves efficiencies and effectiveness across Stripe by providing high-value, high-impact administrative support to leadership. The global ABP Team is a recognized and valued team that is integral to how Stripe operates.
What you'll do
Manage and lead a team of Administrative Coordinators
Maintain an understanding of team workload and bandwidth
Develop and maintain adherence to the scope of the program and ensure individuals are set up for success
Maintain an understanding of team and individual performance and quality of support
Develop and maintain program documentation and guidelines
Provide regular and frequent feedback and coaching to individual team members
What they're looking for
- Experience managing stakeholders and influencing critical client relationships
- Experience in headcount planning and hiring practices
- Experience in project and program management
- Experience as an Administrative or Executive Assistant or deep knowledge of the administrative support role
- Experience managing or leading individuals or a small team
- Experience in managing global programs
- Experience mentoring, growing, and developing individual contributors
- Experience managing bandwidth and balancing workloads of multiple individuals
