The opportunity
The Global Payments Performance Team identifies payment optimization opportunities for Stripe’s largest and most critical merchants. The Global Payments Performance team serves a critical role both in demonstrating thought leadership on challenging payment topics, and also…
What you'll do
Lead discussions with existing and prospective merchants, and provide the: Sales team with tools and training to lead discussions with merchants and prospects.
Serve as both an internal and merchant-facing expert on payment optimisation strategies.
Gather and build on Stripe’s wide-ranging payments expertise to create: optimisation narratives/tools supported by rigorous analysis.
Use existing tools to deploy sophisticated optimisation playbooks and: analyses across Stripe’s customer portfolio.
Synthesise and relay customer feedback and our findings to inform Stripe’s product roadmap.
Provide feedback on our tools and playbooks to help continuously improve our self serve offerings
What they're looking for
- + years of experience in payments or operations at a leading technology: company, or consultancy in the payments industry.
- A proven ability to build collaborative working relationships with cross-functional teams.
- The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment.
- A proven ability to be a self-starter capable of driving business results without significant supervision.
- Experience presenting directly to merchants
- Excellent verbal and written communication skills.
- Strong data processing and analytical skills.
- Spoken and written proficiency in Mandarin as the position liaises closely: with the Greater China team and users.
