The opportunity
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI.
What they're looking for
- Support high-complexity Enterprise escalations, ensuring consistent,: high-quality technical outcomes by partnership cross-functionally
- + years leading high-performing technical support teams in a SaaS: environment, with a focus on supporting Enterprise customers
- Experience supporting complex enterprise environments, including workflows: related to SSO, SCIM, provisioning, and security
- Proven ability to partner with Sales, Product and Engineering to resolve: issues and drive improvements, while also being comfortable building new systems and processes from scratch