Manager, Protective Services (EMEA)Posted today

London - The River Building HQCustomer Support

The opportunity

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Global Safety and Security team are the guardians of our marketplace, dedicated to protecting our people, assets, and reputation.

What you'll do

  • Fuse intelligence products with operational logistics to design journey: management plans, routing, lodging vetting, and pre-travel briefings for executive travel across EMEA.

  • Serve as the Detail Lead for executive movements into complex international: markets, leading advance planning, route assessments, and on-the-ground protective coverage.

  • Help define and execute the long-term strategy for protective operations: across EMEA, aligning regional standards, systems, and capabilities with the broader global program.

  • Conduct and oversee risk and vulnerability assessments for executive: residences, facilities, and travel programs, converting findings into actionable security improvements.

  • Build and maintain a vetted network of in-country security providers, medical: support partners, fixers, and diplomatic contacts, while managing vendor budgets and performance.

  • Act as direct manager and point of escalation for Protective Services staff: supporting EMEA operations, building and scaling team structure as the program expands.

What they're looking for

  • Executive Protection Expertise: Extensive background leading protective operations, executive movements, and travel security internationally across fast-moving or under-resourced markets.
  • Intelligence-Led Execution: Proven ability to translate raw risk and threat intelligence directly into concrete logistics decisions, contingency triggers, and operational travel plans.
  • Program & Vendor Leadership: Strong track record in program management, including budget oversight, contract management for regional security providers, and building physical security programs.
  • People Leadership: Experience leading, mentoring, or managing operational security teams, with readiness to take on direct people management responsibility as the EMEA team grows.