The opportunity
Build and scale the SMB SDR function by evolving team operating rhythms, playbooks, coaching standards, and processes for an open-territory outbound motion.
What you'll do
Build and scale the SMB SDR function by evolving team operating rhythms,: playbooks, coaching standards, and processes for an open-territory outbound motion.
Set and maintain a high-performing culture by overseeing daily SDR activity,: pipeline generation, and quota performance to ensure key performance metrics are met.
Hire, onboard, and train new SDRs on Ramp’s products, buyer personas,: competitive landscape, prospecting strategy, and tools through hands-on methods including role-plays.
Develop and execute career-growth and leadership plans for direct reports,: including daily 1:1 mentorship and coaching on time management, objection handling, prospecting tactics, active listening, and pipeline creation.
Coach SDRs on effective multichannel outbound prospecting, including account: research, relevant messaging, call execution, and using AI tools to improve efficiency and quality.
Partner with AEs and Sales and Marketing counterparts on pipeline-generation,: territory, and prospecting initiatives that support SMB business objectives.
What they're looking for
- Report on team performance, pipeline health, and forecasts to senior leadership.
- Improve team output and efficiency over time by identifying opportunities to: optimize systems, processes, enablement, and AI-supported workflows.
- Establish and maintain a library of prospecting resources, best practices,: and training materials for the SMB SDR team.
- Represent the SMB Sales Development team cross-functionally with leaders: across Sales, Marketing, Product, and other departments.
