Operational Resilience ManagerNew£60K–£81K

The opportunity

🚀 We’re on a mission to make money work for everyone.

What you'll do

  • Important Business Services: Executing the identification and review of Monzo's Important Business Services (IBS) and mapping their underlying dependencies across people, processes, technology, facilities, and third parties.

  • Monitoring Impact Tolerances: Supporting the monitoring and tracking of Monzo's Impact Tolerances, collecting metrics, and flagging potential breaches to key local stakeholders and global owners.

  • Scenario Testing: Supporting the execution of Monzo's entity-specific scenario tests for severe but plausible disruptions, and coordinating Monzo's participation in wider, multi-entity global stress tests.

  • Supporting ICAAP & Risk Assessments: Coordinating operational inputs into Monzo's Internal Capital Adequacy Assessment Process (ICAAP), mapping operational disruption scenarios to capital/liquidity implications and supporting stress testing models.

  • Business Continuity Maintenance: Coordinating Business Continuity Planning (BCP) and Testing within Monzo, assisting business areas in maintaining, updating, and regularly testing their response plans.

  • Governance Committee Support: Supporting the operation of the Global Operational Resilience Forum and providing inputs into Monzo's Risk Committees through data-driven operational resilience updates.

What they're looking for

  • Policy Operationalisation & Compliance: Assisting Monzo business areas with the practical application of global resilience & continuity and incident management policies.
  • Proven experience in an operational resilience, business continuity, or: operational risk execution role within UK financial services.
  • A strong practical understanding of UK regulatory frameworks (PRA/FCA: operational resilience rules) and familiarity with ICAAP operational risk components.
  • Hands-on experience executing dependency mapping, updating business: continuity plans, and supporting scenario tests alongside cross-functional teams.