The opportunity
ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more.
What you'll do
The Operations Supervisor will lead, manage and develop a team of 25 to 30 ShipMonk Associates
Communicate policies to Associates and act as the primary information source: for the team, maintain compliance, consistency, and taking corrective action when needed
Use software to keep records, edit, and manage the inventory flow
The Operations Supervisor will focus on the productivity, process, and: quality of warehouse operations through warehouse KPIs
Report to upper management on stock levels, issues, employee performance, etc.
Constantly work to improve processes
What they're looking for
- Optimize employee workflow (e.g. submit requests for the appropriate: supplies) in order to maximize productivity
- The Operations Supervisor will ensure that facility equipment is properly maintained and safe
- Communicate with the warehouse manager to make critical decisions
- Train new warehouse associates
