Payroll Specialist Lead - CanadaPosted today$193K

The Payroll Specialist lead ensures the accurate and timely execution of payroll processes, consistently meeting deadlines and maintaining a high standard of accuracy. The ideal candidate has a strong understanding of global payroll best practices, is proactive in…

What you'll do

• Experience: Several years in regional or global payroll operations, with a: solid understanding of global payroll best practices.

• Leadership: Passionate about managing teams with a hands-off approach,: empowering individuals without micromanaging while fostering a collaborative work environment.

• Technical Skills: Proficient in payroll software tools such as SAP, Excel, and Google Sheets, using these tools to drive accuracy and operational efficiency.

• Problem Solving: Possesses an analytical mindset with strong problem-solving abilities, capable of addressing complex challenges and finding innovative solutions.

• Adaptability: Thrives in a dynamic, fast-paced international environment, consistently delivering impactful results while adapting quickly to changes.

• Efficiency: Constantly seeks opportunities to improve productivity,: streamline processes, and optimize efficiency in all areas of work.

What they're looking for

• Working Method: Comfortable working asynchronously and remote in a globally distributed team.
• Language Skills: Fluent in both written and spoken English.
• Deliver payroll with precision and accountability: Consistently meet >99% of deadlines for assigned tasks while maintaining an accuracy rate of >99.5%. Implement strategic checks and controls to ensure compliance with regulatory standards and continuously refine processes to meet broader business goals.
• Manage and optimize the ticketing system (Zendesk): Take full ownership of the Zendesk queue with strategic oversight, ensuring tickets are assigned within 24 hours. Identify trends or recurring issues, addressing root causes to prevent future escalations and enhance long-term efficiency.