The opportunity
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
What you'll do
Develop and implement a comprehensive territory plan to manage and expand our: most important customer accounts including Public Sector, Healthcare, Non-profits, and Higher Education.
Operate independently with the ability to identify high upside bets that can: be executed with limited local resources.
Deliver incremental revenue through intentional cross-selling, up-selling,: and expansion of existing use cases.
Protect the current revenue run rate through strategic account management: (regular engagements, QBRs, workshops, etc).
Generate multi-product pipeline consistently across the entire Twilio platform.
Build a robust internal network with cross-functional internal stakeholders: including Solutions Engineering, Partners, Marketing, Support, Product, and Leadership to deliver a world class customer experience.
What they're looking for
- Advocate for customer needs and partner with leadership to expand market share in the region.
- Maintain accurate pipeline and forecasts so the business operates efficiently and growth is predictable.
- Be an active spokesperson for Twilio and Twilio.org in the region so: customers, prospects, and partners know Twilio is essential for all Social Impact organizations.
- Proven track record of developing, growing, and delivering revenue & gross: profit results, especially for large-scale public sector and enterprise customers in Asia.