The opportunity
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
What you'll do
Partner with Account Executives to execute pre-sales activities including: opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions.
Help customers achieve success by leading the technical and product sale,: recommending best-practice solutions, and guiding them on how to use Twilio’s APIs.
Establish yourself as a trusted advisor to our customers, by taking the lead: on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges.
Build and present highly interactive, complex and engaging customer product: demonstrations to help showcase the capabilities of Twilio’s Communications Products, while effectively forming strong customer relationships with both technical and nontechnical stakeholders
Participate in verticalization efforts for Twilio’s Regulated Verticals team: by creating collateral, identifying and selling to industry trends, participating in industry events, etc.
Be Hands-on, high-energy, passionate, and a creative problem solver, equipped: with the knowledge of how to get things done and ability to lead others to success.
What they're looking for
- Take the initiative to identify and solve problems: both for the customer and within the organization as we grow
- Contribute to the broader Twilio Solutions Engineering community through: knowledge sharing, constructing demonstration materials, and creating reusable presentations
- Mentor less experienced Solutions Engineers
- + years pre-sales experience selling complex, technical products or 10+ years: of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting
