Program Documentation and Learning CoordinatorActive

Khan Academy
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The opportunity

Khan Academy is a fast-paced, nonprofit startup on a mission to provide a free, world-class education for anyone, anywhere. We already reach millions of students every month and are growing rapidly.

What you'll do

  • Collate and Ogranize: Collate and maintain a structured repository of best practices, key initiatives, and implementation challenges across programmes, enabling systematic cross-programme knowledge exchange.

  • Repository Management: Build, organize, and maintain a highly intuitive knowledge repository. Categorize information into meaningful buckets so it is easily searchable and immediately useful for team members preparing for state leadership meetings or strategic planning.

  • Internal Communication & Storytelling: Effectively disseminate key learnings to the wider team. Translate synthesized data into engaging written communications (emails, newsletters), presentation decks, and active contributions during weekly team meetings.

  • Gap Analysis & Problem Solving: Critically evaluate the information we are collecting to identify missing pieces or blind spots in our programmatic understanding. Proactively communicate these gaps to the relevant state teams and create necessary resources to bridge them.

  • Experience: Minimum 2 years of relevant experience in program coordination,: knowledge management, or qualitative research. Experience in the Indian education sector is an added advantage.

  • Strong Information Synthesizing Capabilities: You have a proven ability to sift through large amounts of unstructured, qualitative information, connect the dots, and distill it into clear, meaningful themes and actionable insights.

What they're looking for

  • Strong Communication Skills: You possess outstanding written and verbal communication skills. You know how to tailor your message, whether you are writing an executive email, designing a presentation deck, or speaking in a cross-functional meeting.
  • Problem Solving Aptitude: You don't just passively collect data, you analyze it. You have the critical thinking skills required to spot what is missing and the initiative to ask the right questions to fill those gaps.
  • Systemic and organized approach: You have a natural affinity for creating systems and structure. (Proficiency in MS Office, G-Suite is a must)
  • A willingness to roll up your sleeves and help the team get work done as we are growing