The opportunity
We are a small and fast-moving partnerships team that shapes and executes OpenAI’s most important collaborations. Your mission is to design and operate the partner program for technology partners, ISVs, and marketplace participants.
What you'll do
Design and run the end-to-end ISV and marketplace partner program.
Define partner eligibility, segmentation, tiers, benefits, requirements, and lifecycle stages.
Build repeatable onboarding, technical enablement, validation, listing, launch, and growth journeys.
Establish program policies, documentation, service levels, governance, and escalation paths.
Create partner communications, education, office hours, playbooks, and self-service resources.
Develop program metrics and dashboards covering recruitment, activation,: solution quality, adoption, revenue impact, and partner health.
What they're looking for
- Coordinate launches and program changes across product, engineering, GTM,: marketing, legal, security, finance, support, and operations.
- Capture partner feedback and translate it into program, product, and operating improvements.
- + years of experience in partner programs, marketplaces, ecosystem: operations, business operations, or program management.
- Proven experience building or scaling a technology partner, ISV, or marketplace program.
