The opportunity
MongoDB is looking for a driven, results-oriented, and experienced Renewal Manager (Senior Individual Contributor) to join our Renewals Growth Organization in EMEA. In this role, you will lead the end-to-end commercial renewal lifecycle across two critical segments in the…
What you'll do
End-to-End Ownership: Proactively lead the renewal cycle for an assigned portfolio of Italian Enterprise Growth and Public Sector accounts, managing timelines, risk mitigation, and commercial negotiations to exceed retention targets
Public Sector Navigation: Navigate Italian public sector procurement mechanisms, tender processes, compliance mandates, and budgetary/fiscal cycles (e.g., Consip, MePA/electronic marketplaces, framework agreements, and administrative compliance)
Proactive Engagement: Initiate customer and partner engagements at least 120 days prior to contract expiration to uncover requirements, align with fiscal timelines, and de-risk renewals early
Deal Structuring & Quoting: Prepare accurate renewal proposals, multi-year commitments, order forms, and amendments that comply with MongoDB commercial policies and public contracting guidelines
Account Growth & Services Attachment: Partner with Account Executives to uncover expansion opportunities, protect baseline recurring revenue, and strategically position Professional Services and training credits where appropriate
Maintain rigorous pipeline hygiene and accurate, real-time forecasts within: Salesforce (and Tableau), tracking key renewal milestones and potential risk indicators
What they're looking for
- Analyze customer consumption, deployment health, and contract terms to build: proactive retention strategies for at-risk accounts
- Deliver regular, structured business updates to EMEA leadership regarding: renewal progress, risk mitigation plans, and market trends
- Orchestrate internal resources across Legal, Deal Desk, Finance, Compliance,: and Security to address bespoke enterprise terms and public tender/compliance requirements
- Partner with Enterprise and PubSec Field Sales teams to align on account: strategy, customer positioning, and commercial terms
