The opportunity
🚀 We’re on a mission to make money work for everyone.
What you'll do
Engage with prospective Spanish SMB customers through discovery calls, emails: and messaging, and understand their business, challenges, goals and requirements.
Be a product expert: fully understand Monzo's business banking products, features and services. Explaining Monzo Business's proposition, product capabilities and application process clearly, helping customers understand their next step without providing financial, tax, legal or regulatory advice.
Drive full sales cycle, from early prospecting and qualification; to demos: and sales; to ensuring successful account switch and activation. Drive activation: not just closing, but ensuring new business customers are fully set up and onboarded.
Understand and capture detailed customer objections and feedback. Turn: customer conversations into structured and actionable learnings and insights by identifying recurring questions, unmet needs, and journey friction and more.
Collaborate closely with Go To Market, Product and Marketing teams by: collecting, analysing and sharing sales feedback to help teams make rapid and data-driven adjustments
Manage a pipeline of leads with strong attention to data hygiene: timely follow-ups, accurate forecasting, deal tracking. Qualifying and prioritising opportunities, handling objections and following up consistently to help customers progress through their journey.
What they're looking for
- Helping shape our Spain sales playbook, including messaging, qualification,: objection handling, scripts and customer journeys. Help create and refine Spanish-language scripts, FAQs, objection handling and sales processes.
- Deliver outstanding service at every touchpoint: via phone, video, email, text or digital channels.
- Achieve sales targets: conversion, activations, revenue, engagement and other growth metrics as set by the commercial leadership.
- You have hands-on sales experience, ideally as an Account Executive, Sales: Development Representative or Business Development Representative, and are comfortable qualifying opportunities, handling objections and following up with customers.
