The opportunity
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
What you'll do
Global expansion: Which markets, corporate accounts and use cases should Alcove prioritize across 120+ countries, and how large is the opportunity in each?
Pricing: How should we price point-to-point, hourly and event service so it: is transparent and all-inclusive for clients, while staying profitable across chauffeur partners with different cost structures?
Service quality: How do we measure and hold a consistent standard of service across a global network of independent chauffeur partners?
Supply network: Where do we need more or better partners, and how do we decide which partner gets each job?
One Lyft, two brands: How should Alcove, Lyft Black and Lyft Business work together for corporate clients, and how do we build a path for Lyft Black drivers to drive with Alcove?
Growth and loyalty: What brings executive assistants, travel managers and passengers back, and how should credits and loyalty programs reward them?
What they're looking for
- The data foundation: What metrics, sources of truth and launch reporting does a brand-new global business need on day one?
- + years experience in management consulting, strategic data science/analytics: roles in a technology company, or an equivalent analytical role in a high growth startup
- Experience leading high visibility projects and influencing others in a cross-functional team environment
- Experience communicating with and presenting to senior leaders, and telling a clear story with data
