Senior Environmental Sustainability & ESG ManagerNew$166K–$208K

Remote · WorldwideBusiness

The opportunity

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

What you'll do

  • Lead the development, maintenance, and long-term evolution of the: company-wide environmental sustainability and ESG strategies by assessing business priorities, developing strategic recommendations and proposals for executive leadership consideration, and driving alignment with enterprise goals.

  • Benchmark practices against peers to inform refinements, redefine strategy,: or create new enterprise-level approaches.

  • Own the long-term oversight for Greenhouse Gas (GHG) target setting; design: and execute implementation pathways to achieve targets, which could include internal behavior or process changes, market-based instruments (e.g., SAFc, VPPA), high-quality carbon offsets, supplier-based sustainability initiatives.

  • In partnership with the VP, Social & Environmental Impact, maintain and: promote sound ESG governance practices, including the integration of climate risks into the Enterprise Risk Management (ERM) process and educating leadership and the Board on emerging ESG developments.

  • Develop and propose strategies for internal engagement on climate and ESG initiatives to build employee pride.

  • Track applicable environmental and ESG regulations, standards, and frameworks: and support their implementation.

What they're looking for

  • Manage existing compliance programs and stand up new, robust processes where: gaps exist by translating regulatory or framework requirements into practical execution steps.
  • Coordinate with and serve as a subject-matter resource to Legal, Technical: Accounting, and Risk teams to support compliance readiness and responses.
  • Oversee the project management of voluntary reports (e.g., annual Impact: Report), assessing emerging trends, shaping narrative recommendations, and framing strategic considerations and decision options for leadership review.
  • Direct the execution and periodic refresh of Climate Risk Assessments and: Double Materiality Assessments (DMA) as needed to identify evolving impacts, risks, and opportunities.