Senior Presales EngineerNew$920K–$152K

Remote · WorldwideBusiness

The opportunity

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

What you'll do

  • Partner with Account Executives to execute pre-sales activities including: opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions.

  • Help customers achieve success by leading the technical and product sale,: recommending best-practice solutions, and guiding them on how to use Twilio’s APIs.

  • Establish yourself as a trusted advisor to our customers, by taking the lead: on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges.

  • Build and present highly interactive, complex and engaging customer product: demonstrations to help showcase the capabilities of Twilio’s Communications Products, while effectively forming strong customer relationships with both technical and nontechnical stakeholders

  • Be Hands-on, high-energy, passionate, and a creative problem solver, equipped: with the knowledge of how to get things done and ability to lead others to success.

  • Take the initiative to identify and solve problems: both for the customer and within the organization as we grow

What they're looking for

  • Contribute to the broader Twilio Solutions Engineering community through: knowledge sharing, constructing demonstration materials, and creating reusable presentations
  • + years pre-sales experience selling complex, technical products or 6+ years: of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting
  • Excellent communicator and presenter able to gain audience confidence
  • An engaging storyteller: you can gain audience confidence and communicate complex topics to multiple levels of audience.