The opportunity
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements.
What you'll do
Technical Strategy: Define technical strategy within the scope of the Klaviyo backend and execute to improve the area's architecture, products, infrastructure, and processes.
Strategic Planning and Architecture: Define the technical vision and architectural roadmap for the platform, ensuring all upgrades and dependency management align with long-term business goals for scalability, reliability, and security.
Dependency Management: Lead efforts to determine, analyze, and optimize backend and third-party dependencies, ensuring they are secure, performant, and reliable. This includes establishing frameworks for risk assessment and contingency planning related to dependencies.
Platform Upgrades and Rollouts: Oversee and assist with the planning and seamless rollout of major software releases and updates, managing the entire lifecycle from design to deployment in production environments including significant individual contributions.
Enhance Developer Productivity: Drive initiatives to improve platform cycle time metrics across the board, including PR CI Speed, Human Code Review Pickup Time, and Commit Velocity by Repo. This involves a relentless focus on reducing toil and increasing engineering efficiency.
Mentorship: Mentor other engineers regularly, primarily experienced lead and: senior engineers. Ensure others in the area are developing skills they need to improve within the organization.
What they're looking for
- Problem Solving and Reliability: Act as a go-to expert for diagnosing and resolving complex performance, scalability, and reliability issues across the platform. Implement proactive monitoring and telemetry to identify and address problems before they become critical incidents.
- Cross-functional Collaboration: Partner with product managers, security teams, hardware engineers, and other stakeholders to gather requirements, resolve conflicts, and ensure alignment across all teams and projects.
- Continuous Improvement: Stay current with emerging technologies and industry trends, evaluating new tools and practices to identify how they can improve systems and internal processes.
- years of experience in software development, strong knowledge of computer: science fundamentals, domain-driven design, and extensive expertise in architectural patterns, specifically within the domain of distributed systems.
