The opportunity
We are seeking a Senior Manager, GTM Customer Recruiting to lead our customer-facing recruiting team across North America and EMEA. In this role, you will lead direct recruiters and regional team leaders, serve as a trusted talent advisor to senior executives, and ensure…
What you'll do
Lead a high-performing regional team of recruiters in North America while: providing leadership through a regional team leader in EMEA
Build an environment of high accountability and ownership, coaching: recruiters to solve complex problems, develop independent judgment, and present data-backed recommendations
Drive operational consistency, pipeline health, and high execution standards: across all supported technical and customer-facing business units
Serve as the primary talent consultant to SVP and C-suite leaders across: Customer Success, Solutions Consulting, Professional Services, and Technical Services
Synthesize recruitment metrics, market trends, and talent pipelines into: clear executive summaries and actionable hiring strategies
Partner with regional talent leaders in APAC to maintain comprehensive global: visibility and present a unified recruiting narrative to global executive stakeholders
What they're looking for
- Transition recruiting from a transactional service model into a strategic: talent partnership that elevates overall quality of hire and long-term organizational design
- Collaborate closely with GTM recruiting peers to share capacity, balance: resources across sales and customer functions, and eliminate single points of failure
- Own workforce planning, capacity modeling, and delivery projections in close: alignment with business strategy and finance partners
- + years of progressive talent acquisition/recruiting experience, including 4+: years leading recruiting teams within high-growth technology organizations
