The opportunity
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
What you'll do
Proactively review, analyze, and map complex people processes, identify: bottlenecks and system utilization gaps to design and implement simple, automated, and scalable solutions.
Standardize and document People Operations policies, procedures, and: workflows company-wide to ensure compliance, consistency, and readiness for future growth.
Utilize data to measure operational performance, propose and execute changes: based on clear business cases and ROI for efficiency.
Evaluate new HR technology and partner with People Analytics and Technology: to drive innovation through data and systems enhancing operational clarity, automation and scalability.
Establish process governance standards, ensuring accuracy, security, and: integrity across all people processes and systems.
Act as an escalation point for complex HR process inquiries, providing expert: troubleshooting and root cause analysis to resolve systemic issues.
What they're looking for
- Act as the process expert defining the requirements for system changes (HRIS,: ATS) needed to support improved operational workflows.
- Execute necessary configuration changes within the core HRIS (e.g., setting: up new workflows, updating custom fields, process validation) to support process improvements.
- Execute and support the implementation of operational frameworks that drive: efficiency and maintain a strong employee experience.
- + years of experience managing or scaling HR operations, with expertise in: utilizing data and systems to enhance and scale processes.
