The opportunity
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
What you'll do
Influence entire compliance programs and Twilio’s strategic direction by: translating strategic priorities into a clear vision and executable programs with measurable outcomes
Establish portfolio management frameworks, rhythms, and reporting to improve: alignment, communication, and decision-making across portfolio leadership
Create formal networks and serve as the primary point of contact to SVPs and: executive leadership on mission-critical compliance programs, providing guidance on investment areas and risk mitigation
Anticipate upcoming priorities, risks, and decision points, proactively: driving alignment and action across the company to maintain certifications and improve compliance
Guide and advise business and engineering leaders on return on investment by: analyzing technical effort against financial gains and long-term impact to both
Educate senior engineering leaders and TPMs on operational best practices and: execution rigor regarding regulatory requirements and compliance standards
What they're looking for
- Drive cross-functional delivery of regulatory compliance programs critical to Twilio customers & business
- Improve audit and evidence processes for R&D to reduce effort of maintaining existing certifications
- Minimum of 10 years of related experience in regulatory compliance, risk management, or a related field.
- Deep subject matter knowledge of global regulatory frameworks (such as GDPR,: HIPAA, or SOX) and how they intersect with business and product strategies