The opportunity
This role reports to the Manager of Program Management under the Technology Strategy & Operations team. Our Program Management function plays a vital role in keeping Justworks’ Technology Division – comprising Product, Design, Engineering, and Data – focused and connected.
What you'll do
Define and own program vision, scope, strategy, and execution across multiple: high-priority programs and initiatives.
Lead cross-functional collaboration across Technology, Operations, Design,: Product Marketing, and GTM teams to drive progress.
Translate complex business problems into clear roadmaps, project timelines, and outcome-driven plans.
Own strategy, selection, onboarding, and ongoing management of external: vendors and third-party partners to support program delivery and business goals.
Partner with Procurement, Legal, and Finance teams to ensure smooth vendor: contracting, compliance, and performance tracking.
Drive vendor implementation plans, track vendor KPIs, and adjust strategy as: needed to ensure alignment with business objectives.
What they're looking for
- Minimum of 5+ years of strategy, operations, consulting, or program: management experience in a cross-functional environment (working across teams like Product, Design, Engineering, Strategy, and GTM)
- Strong business acumen, including an understanding of tech/SaaS companies
- Ability to learn about Justworks’ product, organizational structure, and other domains quickly
- Strong analytical ability paired with excellent written and oral communication skills
- Demonstrated ability to lead and self-direct cross-functional projects,: juggling competing priorities, stakeholders, and tasks as needed
- Possess strong leadership and management skills
- Creative problem-solver with a passion for making complex things simple(r)
- Proficient with SQL (Tableau is a plus)
