The opportunity
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI.
What you'll do
Lead discovery for complex enterprise opportunities, uncover business: priorities and technical requirements, and deliver tailored demonstrations and solution recommendations that connect Figma's capabilities to measurable customer outcomes
Partner with Sales to define technical deal strategies, map stakeholders and: decision criteria, agree on evaluation success measures, and lead evaluations through to a clear customer decision
Own the customer IT and Security relationship throughout the deal cycle,: coordinate security questionnaires, RFIs, RFPs, identity and enterprise requirements, and engage specialists to resolve complex questions and adoption risks
Synthesize customer feedback across Korean accounts, identify recurring: workflow and security needs, and partner with internal teams to inform product improvements and communicate current capabilities and limitations accurately
Prioritize technical sales efforts across multiple opportunities, anticipate: blockers, align cross-functional stakeholders, and develop repeatable approaches that improve enterprise evaluations and adoption
Build reusable demos, technical guidance, and evaluation frameworks, and: coach teammates on discovery, solution positioning, and handling complex customer conversations
What they're looking for
- Operate with autonomy in ambiguous customer situations, exercise sound: judgment about trade-offs and escalation, and bring together Sales, Solutions Consulting, Product, and Support to move opportunities forward
- + years of professional experience, including 4+ years of sales engineering: or solutions consulting experience in a SaaS organization
- A strong technical foundation, with practical experience in front-end: development or the software development lifecycle and familiarity with enterprise SaaS environments, identity, security, and governance requirements
- Curiosity about emerging technologies, especially AI, and a habit of hands-on: experimentation to assess capabilities and limitations, develop credible customer use cases, and share practical guidance with teammates
