The opportunity
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
What they're looking for
- Translate complex system behavior into plain language for director and: executive audiences while producing clear technical documentation for the teams who depend on your systems.
- + years of experience building production software or technical systems, in: roles such as platform engineering, solutions architecture, or hands-on technical program management.
- Production-quality proficiency in Python and/or TypeScript (Node.js), with: fluency in REST API integration fundamentals: authentication (OAuth 2.0, API keys, token refresh), webhooks, pagination, rate limiting, error handling and retries, and JSON transformation.
- Hands-on experience building AI systems with large language models: tool use / function calling, structured outputs, prompt architecture, and evaluation harnesses — including building and deploying MCP servers to connect enterprise systems.
