The opportunity
🚀 We’re on a mission to make money work for everyone.
What you'll do
Leading research across Core Banking while helping shape a coherent Personal: Banking research strategy that spans multiple product areas.
Partnering closely with the Core Banking Leadership Team, Product Directors,: Design leaders and senior stakeholders across Wealth, Payments, Borrowing and our European business.
Helping define and land parts of Monzo's global research operating model as: we expand internationally, ensuring teams work effectively across both global and local markets.
Connecting customer insights across collectives, identifying themes,: opportunities and gaps rather than viewing research through the lens of a single team.
Bringing together existing research, product data, market insights and: quantitative evidence to help leadership make informed strategic decisions.
Managing managers and supporting approximately 6-8 direct and indirect: reports while maintaining a consistently high bar for research quality.
What they're looking for
- Creating an environment where researchers can balance methodological rigour: with the speed needed to build great products.
- Leading senior researchers and/or research managers within a complex product organisation.
- Shaping and influencing product strategy through research at both organisational and executive level.
- Working across multiple product areas, bringing together disparate customer: insights into a coherent strategic narrative.
