The opportunity
At Algolia, we’re proud to be a pioneer and market leader in AI Search, empowering 18,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests — four times more than Microsoft Bing,…
What you'll do
Be a Trusted Advisor; engage with our customers’ technical architects and: business stakeholders to provide high-quality technical solutions and product training to drive successful customer outcomes
Link business processes with technical solutions and tie them to business outcomes
Execute delivery methodology to drive projects to completion on time and on budget
Troubleshoot key customer implementation issues and demonstrate ability to drive successful resolution
Prototype and catalog new solutions to fit business pain points
Consult on architecture, indexing, searching, and UI best practices
What they're looking for
- Expand relationship and product usage within the enterprise segment
- Engage in customer calls and on-site visits to help inform and align on: product roadmaps for future partnership growth
- Aid in the development of detailed action plan, roadmap, prototype, final: recommendation document, SM Action Plan and Retrospective
- Partner with Success Management and Engagement Manager and other internal: roles to understand project goals and deliverables
