The opportunity
The People Team at Pendo is responsible for the full employee journey, and for us, that journey starts the moment someone walks through the front door. The Office Experience team is the connective tissue that makes our offices feel alive: thoughtfully run, genuinely welcoming,…
What you'll do
Own day-to-day office operations: manage reception coverage, greet and direct guests, handle mail and shipping, receive deliveries, and ensure the front-of-house experience is consistently professional and welcoming.
Manage facility vendors and maintenance requests end-to-end, create work: orders, track project status, communicate with stakeholders, and keep budgets accurate and on time.
Keep community spaces, conference rooms, and call booths orderly and: well-stocked; proactively address wear and tear before it becomes a problem.
Plan and execute company events, community meetings, and special projects,: including post-hours events from initial direction through setup, execution, and cleanup.
Coordinate "day one" new hire onboarding with the People Team, including: presentations, equipment distribution, and catering; support offboarding logistics including equipment collection and shipping.
Partner with the global office experience team to coordinate cross-office: communication, meetings, events, and employee travel — maintaining a consistent standard across all Pendo locations.
What they're looking for
- Work closely with Executive, IT, People, Marketing, and Revenue teams to: support office logistics, visitor management, parking, and special project requests as they arise.
- + years of experience in office management, employee programming, event: planning, hospitality, facilities, or community partnerships.
- Exceptional customer service instincts. You're proactive, professionally: warm, and build strong cross-functional relationships at every level of the organization.
- Strong organizational and data tracking skills; comfortable managing multiple: projects, vendors, and budgets simultaneously without dropping anything.
