The opportunity
Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work.
What you'll do
Improve startup activation, engagement, conversion and retention across the regional startup funnel.
Build and manage scalable onboarding and lifecycle programs for startup customers.
Create startup-focused educational, onboarding and engagement experiences: that help customers realize value quickly.
Identify friction points and improve the startup customer journey.
Support the execution of startup initiatives, campaigns, events and ecosystem programs across the region.
Track and analyze program performance, customer engagement and operational: metrics to improve conversion and ARR over time.
What they're looking for
- Help to build the Startups 2.0 operational frameworks, creating an automated: scorecard to identify top startups and provide a high-touch customer experience.
- Experience in program management, customer experience, customer success,: growth, operations or startup-focused roles.
- Strong organizational and project management skills.
- Ability to manage multiple initiatives and priorities in fast-moving environments.
