The opportunity
Enterprise Marketing generates demand for Claude among businesses. Strategy & Operations is the operating system behind it: we run the cadence through which the org plans, decides, and holds itself accountable.
What you'll do
Design and run the operating cadence: the weekly business review, the monthly all-team meeting, monthly finance and recruiting reviews, and quarterly business reviews. The weekly review is where decisions get made, not where status gets reported.
Improve how Enterprise Marketing communicates internally. Cut the noise in: our written channels. Design all-team meetings and leadership offsites that produce decisions.
Run the annual and half-year planning cycle. Author the top-down directional: targets, backsolved from the company's revenue goals, for leadership ratification. Pressure test those plans without holding authority over the teams that wrote them. Surface where a plan does not add up, and work with the owner to close the gap.
Aggregate the plans into Enterprise Marketing's input to marketing's annual: priorities. When they exceed what the org can fund, bring leadership the evidence and the options.
Build the spend efficiency and return on investment framework from scratch, working with our finance partners.
Connect budget and headcount investment to output performance. Turn the: analysis into recommendations executive audiences act on, and stand behind your numbers under scrutiny.
What they're looking for
- Have owned the operating cadence and planning process for an organization of 100 people or more
- Have built a spend efficiency or return on investment framework where none: existed before you arrived, and partnered with finance counterparts on the business case behind it
- Experience operating across two or more leadership organizations with: different priorities and operating styles
- Have redesigned how an organization communicates internally, whether meeting: structure, messaging norms, or information flow
- Time at high-growth technology companies, including at least one known for: the strength of its marketing organization
- Familiarity with pipeline measurement, marketing attribution, and lead funnel operations
- Working knowledge of SQL or business intelligence tooling
