The opportunity
About the Team OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team.
What they're looking for
- Be a part of the broader leadership team in Support. You will have the: opportunity to build not just within this team, but across the organization.
- Have 5+ years of experience leading technical support engineering or software: engineering teams, ideally in high-scale or fast-paced environments.
- Have 10+ years of experience in technical support engineering or software engineering.
- Have experience leading highly skilled engineering teams and are comfortable: empowering senior ICs while setting a clear technical and operational direction.
