Support Operations Systems LeadActive

Remote · WorldwideTechnology

The opportunity

Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design, and engineering.

What they're looking for

  • Use Cursor and AI-native workflows to reduce manual toil, investigate issues,: summarize signals, draft documentation, test changes, and improve how the team operates.
  • You have experience in support operations, systems operations, technical: program management, or a similarly cross-functional technical systems role.
  • You are comfortable working close to operational systems such as ticketing: platforms, routing workflows, queue configuration, labels/taxonomies, dashboards, Slack workflows, and internal tools.
  • You are technical enough to investigate system issues, read configuration or: code, and partner effectively with engineers, even if you are not primarily a software engineer.
Support Operations Systems Lead at Cursor | Role Match