The opportunity
Chime’s Data Science and Machine Learning team is building models, services, and platforms that transform how millions of users manage and grow their financial lives. We are looking for a hands-on Tech Lead Manager with deep technical expertise in machine learning and data…
What you'll do
Lead and inspire a high-performing team of data scientists and ML engineers,: ensuring the successful development and deployment of machine learning solutions for customer acquisition, conversion and retention.
Drive strategic direction for ML initiatives in marketing, engagement, and: growth by identifying opportunities where AI/ML can optimize our customer funnel.
Oversee the end-to-end development of machine learning models such as: lifetime value prediction, churn risk modeling, customer segmentation, marketing attribution, referral recommendations, and personalized communications.
Collaborate cross-functionally with marketing, product, growth, and: engineering teams to align machine learning initiatives with business objectives.
Leverage transactional and behavioral data to enhance customer targeting,: optimize acquisition spend, and improve retention strategies.
Establish ML best practices, including model development, validation,: deployment, and monitoring, ensuring scalability and business impact.
What they're looking for
- Advocate for a data-driven culture, partnering with business leaders to drive: strategic decisions through experimentation and predictive analytics.
- Stay ahead of industry trends, bringing cutting-edge AI/ML techniques into: our marketing and growth strategies.
- + years of experience developing machine learning models for marketing and: growth, from inception to production, with a focus on customer acquisition, engagement, and retention.
- + years of experience leading data science teams, with a proven track record: of mentoring, coaching, and driving impactful machine learning solutions.
