The opportunity
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era.
What you'll do
Work hands on with Okta customers, primarily in a post-sales role, to provide innovative consulting services.
Gather, analyze, and document post-sales requirements.
Communicate to customers and partners at the technical and/or functional level appropriate for the situation.
Be dedicated to providing excellent design and deployment solutions resulting: in extraordinary customer satisfaction.
Be prompt and deliver high quality service and leadership to align with customer goals and requests.
Manage project scope, schedule, status, and documentation.
What they're looking for
- Mentor and train customers on the service.
- Act as a liaison between Customers and Product Management to drive product development.
- Lead interaction and collaboration with other Okta teams such as Engineering: and Support as needed to address escalated issues.
- Interact with management and other roles within the customer organization and Okta.
