Technical Content LeadActive

The opportunity

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era.

What you'll do

  • The Customer Zero Team: Highlighting Okta’s internal technology adoption and helping the world understand how we ‘drink our own champagne’, depict real-world deployment lessons, and portray architectural best practices. Key messages will be delivered through Okta TV, webinars, technical whitepapers, and industry conferences by the Customer Zero team.

  • The Executive Sponsor Program: Creating executive-ready briefs, thought leadership pieces, bespoke talking points, poignant content and relationship nuggets, and strategic messaging that resonate with Okta’s strategic customers and their CxO’s. Key messages will be delivered primarily through 1:1 peer-to-peer CxO relationships, with occasional onsite Executive Briefings and roundtable discussions.

  • The CTO for Strategy: Partnering with the CTO to produce thought-provoking whitepapers, vision documents, FAQ’s, and strategic briefs that articulate long-term technology roadmaps and market positioning.

  • Multi-Audience Content Creation: Write, edit, and publish dynamic, high-quality technical content, whitepapers, strategic briefs, blogs, and FAQ’s tailored for executive, internal, and customer-facing audiences.

  • Customer Zero Storytelling: Partner directly with the Identity engineering and architecture teams to turn real-world internal deployment use cases into practical guidebooks, reference architectures, and customer-facing narratives that facilitate platform adoption and build market trust.

  • Executive & Strategic Support: Collaborate directly with the CTO for Strategy to translate high-level vision, product direction, and zero-trust AI architectures into clear, compelling narratives.

What they're looking for

  • Cross-Functional Alignment: Partner with Marketing, Legal, Sales, Customer Success, and Product teams to align key technical communications with corporate brand standards, compliance requirements, and go-to-market strategies.
  • Customer Zero & Adoption Storytelling: Turn real-world internal deployment use cases into practical guidebooks and customer-facing narratives that facilitate platform adoption and build market trust.
  • Executive Sponsor Enablement: Develop strategic messaging assets and briefing materials to support high-touch engagements with key enterprise sponsors and customer executives.
  • Content Strategy & Standards: Influence content architecture, messaging frameworks, and publication workflows to ensure consistency, clarity, and quality across all strategic communications.