The opportunity
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
What you'll do
Own day-to-day workplace operations for our San Francisco headquarters,: including janitorial services, HVAC coordination, repairs and maintenance, office supplies, the snack and beverage program, and in-office events.
Serve as the primary on-site contact for building management, reporting and: tracking service requests, coordinating access and maintenance activity, and driving issues through timely resolution.
Manage relationships with local workplace vendors, monitor service quality: and performance, address gaps, and help ensure services are delivered efficiently and within scope.
Respond to and resolve local Workplace Support Portal requests, keeping: employees informed and identifying recurring issues or opportunities to improve the workplace experience.
Partner with the Workplace Manager on office updates and improvements: ensuring work is completed on schedule and in alignment with employee needs.
Collaborate with cross-functional partners, including Physical Security,: Internal Events, and IT to deliver coordinated workplace solutions and a seamless on-site experience.
What they're looking for
- Support office activations, events, and programming that strengthen: connection and culture, including planning, on-site logistics, and coordinating with internal partners and external vendors.
- Maintain and reinforce local workplace policies, procedures, and resources,: including the San Francisco Office Guide, so employees understand how to use and navigate the office effectively.
- Use employee feedback and operational observations to recommend practical: improvements that enhance functionality and consistency in the workplace.
- + years of experience in workplace, facilities, hospitality, office: operations, or a related field, ideally in a fast-paced or hybrid/remote-first environment.
