The opportunity
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide.
What you'll do
Drive Partner Performance: Use data analysis and industry insights to maximise order volumes and unlock growth potential for our top restaurant partners.
Manage Senior Relationships: Build and maintain high-impact partnerships through consistent face-to-face and remote communication.
Negotiate High-Value Contracts: Lead commercial discussions to secure optimal terms of partnership and long-term value.
Optimise Operations: Liaise with restaurant and rider operations teams to identify and resolve friction points, improving overall efficiency.
Act as a Local Market Expert: Represent the face of Deliveroo within your region across Colchester, Chelmsford, Ipswich, and surrounding areas, staying ahead of industry trends to innovate and present new growth ideas.
Significant Experience in Account Management: Proven track record in relationship management or a similar commercial role.
What they're looking for
- Strong Commercial Acumen: Comfortable interpreting data and using it to drive growth and inform business decisions.
- Proven Negotiation Skills: Ability to manage complex conversations and deliver successful outcomes against targets.
- Exceptional Communication: Natural ability to build rapport and influence stakeholders, whether in person, via phone, or email.
- Operational Autonomy & Mobility: Self-starter comfortable working independently while travelling to meet partners across the region; holds a valid UK driving licence and access to a car.
