The opportunity
We’re seeking an experienced User Researcher to shape growth-related product decisions by delivering insights that fuel AI experiences. This role blends traditional growth research, such as adoption, monetization, and pricing and packaging, with fast-evolving AI features like…
What you'll do
Design and execute studies that evaluate how people experience Notion with AI: in the loop, including how users discover, trust, and get value from AI, and identify barriers to adoption and willingness to pay.
Run mixed-methods research (qual + quant), including interviews, concept: testing, prototype/usability testing, diary studies, surveys, and advanced quantitative pricing studies — leveraging AI tooling to scale your research process and work.
Deliver actionable insights that enable us to deeply understand our: customers, identify business opportunities, and drive decision-making — leveraging AI to scale your reporting, sharing, and overall impact.
AI fluency: You’re curious and hands-on with AI products: and can reason about how AI behavior shapes product experience.
Systems thinking: You can understand complex user journeys and growth engines (including the parts users don't see), and identify where experiences breakdown across the system.
Business mindedness: You connect research to business outcomes and can articulate why an insight matters for strategy, growth, and/or revenue.
What they're looking for
- Data fluency: You know how to understand and leverage experimentation, and how to use behavioral data to sharpen research questions and interpret results.
- Pragmatism: You have experience prioritizing and doing research in: fast-moving 0→1 environments, and are comfortable navigating ambiguity and taking initiative.
- Communication: You evolve how your share research according to the audiences and like getting creative in how you share your insights (ex: videos, podcasts, workshops, etc.)
- Experience: 5+ years doing UX research in industry
