Account Manager - CorporateActive$208K–$416K

ElevenLabs
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The opportunity

You will own the full commercial relationship and customer’s success across a book of 100 to 200 corporate accounts - the builders, founders, and product teams at companies up to 250 employees who are defining what AI-native experiences look, feel, and sound like. Your job is to…

What you'll do

  • ElevenAgents enables businesses to deliver seamless and intelligent customer: experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.

  • ElevenCreative empowers creators and marketers to generate and edit speech,: music, image, and video across 70+ languages.

  • ElevenAPI gives developers access to our leading AI audio foundational models.

  • High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.

  • Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.

  • AI first: We use AI to move faster with higher-quality results. We do this: across the whole company—from engineering to growth to operations.

What they're looking for

  • Minimum 2 years of Account Management or Customer Success experience in B2B: SaaS, Developer Tools, or AI/ML products - you know what good looks like in a technical, fast-moving customer environment
  • A track record of owning commercial outcomes: quota, renewals, cross-sell, and the full expansion motion from identifying the opportunity to closing it
  • Comfortable managing a high-volume book of business with a systems mindset -: you build playbooks and repeatable motions, not just individual relationships
  • Hands-on familiarity with AI concepts, API integrations, and SDKs; you can: hold a technical conversation with a developer or engineering team and earn their trust
  • Experience using product usage data to stay ahead of your accounts: spotting health signals, identifying expansion opportunities, and getting in front of risk before it becomes churn
  • Strong communicator who can move fluidly between a founder, a technical lead,: and a procurement team in the same week
  • Experience in the voice AI, audio AI, or conversational AI space
  • Experience selling or expanding into multiple products within a platform