Business Operations AssociateActive

Databricks
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The opportunity

The Partner Strategy & Operations team supports Databricks' robust ecosystem of Cloud, SI, and ISV partners, working with the Databricks Partnerships team. Our team is laser-focused on driving operational scale in an extremely high-growth environment.

What you'll do

  • You will play a key role in scaling the operational backbone of Databricks': partner ecosystem. In this role, you will own partner operations workstreams end-to-end - from process execution and systems management to reporting and cross-functional coordination - with impact spanning the Partner Strategy & Operations sub-function on a 6–12 month horizon, measured by efficiency gains, partner data quality, and cost/time savings across the partner ecosystem.

  • You will scope and lead mid-sized, moderately complex or ambiguous projects: independently, balancing multiple priorities and exercising sound judgment on trade-offs and when to escalate. You will regularly influence Directors and Sr. Directors across Partner Sales, Alliances, Finance, IT, and Marketing through data-backed recommendations.

  • You will take an AI-first approach to your work, building AI-powered: solutions - automated dashboards, workflow automations, and decision-support tools - to drive efficiency and reduce manual toil. You will partner closely with Partner Strategy, Partner Sales, IT, and cross-functional teams (Legal, Finance, Marketing) to ensure our partner programs run smoothly and scale with the business.

  • In addition, you will own select operational reporting, dashboard management,: and data integrity activities, while connecting these workstreams to broader partner data quality and operational scale outcomes.

  • Identify manual bottlenecks, then design and build automation to streamline internal partner workflows

  • Create standardized, automated playbooks for repeatable partner processes

What they're looking for

  • Own business and technical requirements for Salesforce and JIRA enhancements,: partnering with IT to address gaps, improve system interoperability, and reduce manual overhead
  • Define success metrics for process changes and assess upstream/downstream: implications on adjacent teams before rolling out improvements
  • Connect Legal, Finance, and Marketing tasks through automated project tracking systems
  • Coordinate with IT to prioritize infrastructure updates that support automation goals