Delivery Solutions ArchitectNew
The opportunity
At Databricks we are on a mission to empower our customers to solve the world's toughest data problems by utilising the Intelligence platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey.
What you'll do
You will engage with the Solutions Architect to understand the full Use Case: Demand Plan for prioritised customers.
Lead the Post-Technical Win technical account strategy and execution plan for: the majority of Databricks Use Cases within our most strategic accounts.
Be the accountable technical leader assigned to specific Use Cases and: customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks.
You will be the first contact for any technical issues or questions related: to production/go live status of agreed upon Use Cases within an account, oftentimes services multiple use cases within the largest and most complex organizations.
Leverage both Shared Services, User Education, Onboarding/Technical Services: and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise.
Create, own and execute a point-of-view as to how key use cases can be: accelerated into production, coordinating with Professional Services resources on the delivery of PS Engagement proposals.
What they're looking for
- Navigate Databricks Product and Engineering teams for New Product: Innovations, Private Previews and Upgrade needs.
- Develop an execution plan that covers all activities of all customer-facing: technical roles and teams to cover the below work streams:
- Main use cases moving from ‘win’ to production
- Enablement / user growth plan
