Delivery Solutions ArchitectNew

Databricks
Apply now

The opportunity

At Databricks we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Lakehouse platform. As a Delivery Solutions Architect (DSA), you will play a critical role during this journey.

What you'll do

  • Engage with the Solutions Architect to understand the full Use Case Demand Plan for prioritized customers.

  • Own the Post-Technical Win technical account strategy and investment plan for: the majority of Databricks Use Cases within our most strategic accounts.

  • Be the accountable technical leader assigned to specific Use Cases and: customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty/ambiguity and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks.

  • Be the first point of contact for any technical issues or questions related: to production/go live status of agreed upon Use Cases within an account, oftentimes services multiple use cases within the largest and most complex organizations.

  • Leverage both Shared Services of User Education, Onboarding/Technical: Services and Support resources, along with escalating to Level 400/500 technical experts (Specialist Solution Architects and Product Specialists) to execute on the right tasks that are beyond your scope of activities or expertise.

  • Create, own and execute a PoV as to how key use cases can be accelerated into: production, bringing EM/PM in to prepare Professional Services proposals.

What they're looking for

  • Navigate Databricks Product and Engineering teams for New Product: Innovations, Private Previews and Upgrade needs (DBR, E2 and Unity Catalog).
  • Build and maintain an executive level as well as a detailed programme level: success plan that covers all activities of Customer, PS, Partner, SSA, Product Specialist, SA to cover the below workstreams:
  • Key use cases moving from 'win' to production
  • Enablement / user growth plan