The opportunity
The Go-to-Market (GTM) Planning Strategy and Operations team works at the intersection of corporate planning, GTM Strategy, Product, GTM and Regional Strategy and Operations with responsibility for ensuring that we land the Stripe annual rhythm in a smooth and timely manner.
What you'll do
Own the process and tooling roadmap for Central Policy and Operations: independently, setting short-to-medium-term strategic direction and aligning investment to areas of greatest need
Drive cross-functional initiatives across GTM, Finance Systems, and Data: Engineering to align territory, quota, and adjustment data for AI enablement
Architect the path to transition off external tools toward Stripe-native: tooling—building the business case, influencing resource allocation, and measuring ROI
Design and implement automation for Account Team assignments, User: Segmentation updates, and Manager and Approval workflows in Salesforce to reduce manual intervention and contractor dependency
Build audit frameworks, compliance metrics, and governance processes for: scaled systems (Territory Assignments, Quota, Workflows, Adjustment Approvals)
Establish documentation, process architecture, and AI-ready task design that: enables leadership visibility, vendor onboarding, and repeatable delegation
What they're looking for
- or more years of experience in business operations, systems development,: technical program management, or a related discipline with demonstrated progression in scope and complexity
- Proven track record of owning and delivering end-to-end systems or tooling: programs in a cross-functional environment—from business case through implementation and ongoing optimization
- Strong SQL proficiency and experience with data architecture, pipeline design, or systems integration work
- Experience leading process redesign and automation initiatives that delivered: measurable operational efficiency or cost reduction
- Demonstrated ability to influence senior stakeholders, build investment: cases, and drive decisions across functions without direct authority
- Effective communicator who can translate complex technical concepts for: non-technical audiences and leadership, and translate business requirements into system specifications
- Experience with Anaplan, Salesforce, Approval Workflows, or Process design: and administration, configuration, or development (flows, automation, data management)
- Familiarity with territory management, sales operations planning cycles, or GTM systems at scale