The opportunity
The GTM Strategy & Operations, Frontier team coordinates how Anthropic's research reaches the market: how we run model launches commercially, how we partner with Capacity teams to allocate a finite compute supply across customers and surfaces, and how we translate what the field…
What you'll do
Serve as GTM DRI for product and model launches: own account selection for pre-launch, coordinate field readiness across scaled pre- and post-sales teams, and run the launch-week operating room with extreme ownership.
Synthesize customer adoption signal (usage patterns, migration behavior,: qualitative feedback from the field) into actionable reads for executive leadership across the company
Design and run the field response loop: how AE, CS, Applied AI and customer response and feedback gets captured, triaged, and routed to the teams who can act on it
Design and iterate GTM's NPI methodology across both standard releases and: managed-access programs, including operating cadence, roles and handoffs with field teams, and the bar for launch readiness
Carry the executive reporting cadence for launches: what leadership teams see, how often, and how we make adoption trends legible early as well as retrospectively in an continual sprint environment
Act as GTM's primary interface to Product S&O and Research on launch: planning, ensuring commercial readiness is sequenced with product / model readiness
What they're looking for
- Strong analytical foundation: SQL and code-level data proficiency, sophisticated modeling in Sheets or Excel, and experience with BI tools (Looker, BigQuery, or similar)
- Experience at an AI, developer-tools, or API-first company with: consumption-based pricing (ideally as well as B2B SaaS)
- Strong familiarity with, if not direct experience in, commercial roles: (sales, rev ops, product marketing) or product management in addition to operations
- Familiarity with safety, trust & safety, or security-review processes in a product context
- Demonstrated success operating in ambiguity at a company where the product: and the operating model are both changing fast
