Lead Strategic Customer Success Partner (Transportation/Logistics)New
The opportunity
No immigration sponsorship or transfer available for this role.
What you'll do
Manage portfolio of $2M+ net revenue
Design and creates opportunities for cross-sell/up-sell
Drives business growth
Sets strategic goals for customers, collaborates with cross-functional teams,: ensures client satisfaction across multiple projects
Understands all service offerings and can recommend based on customer strategic needs
Guides others on CE best practices
What they're looking for
- Handles escalations and comfortable with tough customer conversations
- Demonstrates strong executive communication skills
- Owns MBR/QBR design: more custom, complex slides; start from scratch.
- Should independently own decks with little support.
